At Picappo, we want your order to reach you safely and on time. This page explains
how we ship your products, how long it may take, and what to expect along the way.
We keep it simple and honest.

1. Where We Ship

We ship to many locations. Available shipping areas and options will be shown at
checkout. If we can’t ship to your address, we’ll let you know before you pay.

2. Processing Your Order

Once you place an order, we prepare it for shipping.
During busy times or holidays, it may take a little longer.
We’ll send you an email when your order is on its way.

3. Delivery Time

Delivery times depend on your location and the shipping method you choose.
The times shown at checkout are estimates, not promises. Weather, customs,
or delivery companies may sometimes cause delays.

4. Shipping Costs

Shipping costs are shown clearly at checkout before you place your order.
Sometimes we offer free or discounted shipping during special promotions.

5. Tracking Your Order

When your order ships, we’ll send you a tracking number so you can see where
your package is and when it should arrive.

6. Customs, Taxes and Duties

For international orders, customs fees or taxes may apply.
These charges are decided by your country and are not controlled by Picappo.
Any extra fees must be paid by the customer.

7. Lost or Delayed Packages

If your package is delayed or seems lost, please contact us.
While we are not responsible for shipping carrier delays,
we will always try our best to help you track or resolve the issue.

8. Wrong Address

Please make sure your shipping address is correct before placing your order.
Picappo is not responsible for packages sent to the wrong address
if the address was entered incorrectly at checkout.

9. Contact Us

If you have questions about shipping or delivery, feel free to contact us at
support@picappo.com
. We’re always happy to help.

We pack with care. We ship with trust. We deliver with honesty.